Article Original Creation Date: 2016-11-28

Overview

When PivotalClient is kept idle for an hour or more, upon clicking of a subject or a topic,  nothing happens and the application stops responding. Relaunching the Pivotal Client resolves this issue. One or more exceptions and errors occurred while the application stopped responding:

'topic://SmartClientContainer/ControlMessages'Microsoft.Practices.CompositeUI.EventBroker.EventTopicException: One or more exceptions occurred while firing the topic 'topic://SmartClientContainer/ControlMessages'  

at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.CallSubscriptionHandlers(Object sender, EventArgs e, EventTopicFireDelegate[] handlers)   at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope)  
at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Publication publication, Object sender, EventArgs e)   at Microsoft.Practices.CompositeUI.EventBroker.Publication.PublicationHandler(Object sender, EventArgs e)   at CdcSoftware.Iaf.SmartClient.Core.Workbench`2.SendControlEvent(IafMessageEventArgs e)   at

CdcSoftware.Iaf.SmartClient.Core.Workbench`2.RaisePanelClosed(ISccPanel panel)   at CdcSoftware.Iaf.SmartClient.Core.Workbench`2.CloseInternal(TPanel panel)   at CdcSoftware.Iaf.SmartClient.Core.Workbench`2.Close(ISccPanel panel)   at CdcSoftware.Iaf.SmartClient.UI.WpfWorkbenchBase.Close(SccWpfPanel panel) 
  at CdcSoftware.Iaf.SmartClient.UI.WpfWorkbenchBase.OnClosing(CancelEventArgs e)   at System.Windows.Window.WmClose()   at System.Windows.Window.WindowFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)  
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)Exception data:System.Object: 

 at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.CallSubscriptionHandlers(Object sender, EventArgs e, EventTopicFireDelegate[] handlers)   at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope) 

  at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Publication publication, Object sender, EventArgs e)   at Microsoft.Practices.CompositeUI.EventBroker.Publication.PublicationHandler(Object sender, EventArgs e)   at CdcSoftware.Iaf.SmartClient.Core.Workbench`2.SendControlEvent(IafMessageEventArgs e)   at CdcSoftware.Iaf.SmartClient.Core.Workbench`2.RaisePanelClosed(ISccPanel panel)  

at CdcSoftware.Iaf.SmartClient.Core.Workbench`2.CloseInternal(TPanel panel)   at CdcSoftware.Iaf.SmartClient.Core.Workbench`2.Close(ISccPanel panel)   at CdcSoftware.Iaf.SmartClient.UI.WpfWorkbenchBase.Close(SccWpfPanel panel)  

at CdcSoftware.Iaf.SmartClient.UI.WpfWorkbenchBase.OnClosing(CancelEventArgs e)  

at System.Windows.Window.WmClose()   at System.Windows.Window.WindowFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)  

at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)  

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

Environment

Root Cause

Resolution

C:\Program Files (x86)\CDC Software\PivotalClient\PivotalClient.PerMachine\exe\bin\StandardForclickOnce

C:\Users\\AppData\Local\CDC Software\Smart Client\PivotalClient.\exe\bin\Standard