Contents Overview Solution Verification Notes Unsupported Alternative (Not Recommended) Frequently Asked Questions Overview If you attempt to deploy Pivotal Packaged Smart Client 6.6.5 (or other 6.6.x...
Overview After installing Pivotal CRM 6.6.5 (or 6.6.5.1) on a new server and pointing it to an existing database previously used with Pivotal CRM 6.6.3.x, the Pivotal CRM client may fail to connect to...
Overview This article addresses whether Pivotal CRM can be run on Microsoft SQL Server 2025 (Enterprise Edition) and which ODBC client/driver should be used, particularly with end-of-life (EOL) and vu...
Overview If you are planning to upgrade Pivotal from 6.6.3 to 6.6.5, you may need to confirm whether the existing database can be reused and whether any database schema changes require a migration. En...
Overview In Pivotal UX Client (PCM), the Tier field for new Company and Contact records may appear to be set “automatically” (commonly observed as Tier = 2). This default is not applied by the databas...
Contents Overview Symptoms Affected Versions Investigation & Troubleshooting Workflow Mitigations and Configuration Checks If the Issue Persists Status of a Permanent Fix Frequently Asked Questions Ov...
Contents Overview Solution Applies To Symptoms (How to Recognize) What’s Happening (Root Cause) Investigation / Troubleshooting Workflow Resolution (Permanent Fix) Optional Mitigation (If You Cannot W...
Contents Overview Solution Symptoms Affected Version Cause Troubleshooting & Diagnostics Resolution / Mitigation Related Note: sass_styles.css Generation Verification Frequently Asked Questions Overvi...
Overview SQL Server 2022 requires Pivotal SSIS Connector v1.3.06 (not v1.3.05) due to Microsoft SSIS component/assembly differences between SQL Server releases. Use the correct Pivotal SSIS Connector ...
Contents Overview Solution Frequently Asked Questions Overview In Pivotal Business Server (PBS) 6.6.4.*, you may notice an apparent DLL “downgrade” after applying the official performance patch: the p...